Shipping & Delivery Policy

Shipping Policy

Order Processing

At Clarté 24H™ Wellness, we carefully prepare every order to ensure the highest quality.

Orders are typically processed within 1–5 business days after payment has been confirmed.

Most orders are shipped within 24 to 48 hours, although processing times may be slightly longer during holidays, promotional events, or periods of high demand.

Orders placed after business hours, on weekends, or on public holidays will be processed on the next business day.

Shipping Times

Estimated delivery times:

  • United States: 2–7 business days

  • Canada: 5–10 business days

  • Europe: 5–12 business days

  • International: 7–20 business days

Delivery times are estimates and may vary depending on customs clearance, weather conditions, carrier delays, or other circumstances beyond our control.

Shipping Carriers

We work with trusted shipping partners including:

  • USPS

  • UPS

  • DHL

  • FedEx

The carrier used may vary depending on your location and the products ordered.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number so you can follow your shipment.

Delays

Although we strive to ship orders as quickly as possible, Clarté 24H™ Wellness cannot guarantee delivery dates and is not responsible for delays caused by shipping carriers, customs inspections, weather conditions, or other unforeseen circumstances.

Incorrect Shipping Information

Please ensure that your shipping address is accurate before completing your purchase.

We are not responsible for packages delayed, lost, or returned due to incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible at:

contact@fcelestin.com

We will work with the shipping carrier to help resolve the issue.

International Orders

International customers may be responsible for any customs duties, import taxes, VAT, or other fees required by their local authorities.

These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

Questions

If you have any questions regarding shipping, please contact us at:

📧 contact@fcelestin.com

Clarté 24h™ Wellness by Total Impact.

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